Structured problem solving

Target Audience:Employees of all levels and areas of the business who are interested in obtaining and / or improving skills of structured approach to problem solving.Duration:1 day, 8 academic hoursProvider:Venue:AEB office, Moscow, Krasnoproletarskaya ul. 16 bld. 3, entrance 8 (4th floor), nearest metro station - Novoslobodskaya Language:Russian Coach:Renata Kuprinskiene
Renata Kuprinskiene Renata Kuprinskiene

Terms and Conditions

– The deadline for registration & payment is usually 5 days before the starting date of the course;
– Those who do not register and pay by the deadline will not be allowed to participate in the training;
– All payments are to be made by bank transfer;
– Once registration is closed, the fee is non-refundable.

Training objectives and advantages

  • To understand the importance of a structured approach to problem solving
  • To learn how to formulate correctly the basic question to be solved (problem definition worksheet: theory and practice)
  • To learn how to break complex problems into more manageable components, and also finding possible solutions (logic trees: theory and practice)
  • To learn composition rules of analytical plan on the basis of case study
  • To get acquainted with principles of data analysis

Training program

  • Problem solving as a part of daily life. Typical difficulties
  • Structured approach to problem solving:
    •  Tool, process, skill
    • Advantages of the approach
  • Structured approach of EY to problem solving: SOLVE model
  • Stage «State»: problem definition worksheet
    • To define “the landscape” of a problem
    • The criteria of clearly defined problem
    • Problem definition worksheet: practical illustration

Case study: problem definition

  • Stage «Organize»: structuring a problem
    • Logic trees: principles that should be followed
    • Logic tree “What?”. Find the root cause.Practical illustration
    • Logic tree “How?”. Find possible solutions

Case study: creation of logic tree “How?”

  • Logic tree “Why?”. Confirmation / refutation of hypotheses

Case study: creation of logic tree “Why?”

  • Stage «Analyze»: conduction of analysis
    • Preparation of an action plan and data collection. Practical illustration

Rules of conducting the analysis.

Methodology of training delivery

  • The training is conducted in an interactive form and includes practical illustrations, participation in discussions and practical exercises
  • The training is taught in Russian language
  • Participants receive a specially designed training materials.