Training

First Time Manager

Target Audience:Fresh, junior managersDuration:7 hours Provider:Центр развития деловых навыков (CBSD/Thunderbird Russia) Venue:CBSD training center: Butyrskaya str., 77, 10 floorLanguage:RussianCoach:Yulia Levina
Yulia LevinaYulia Levina

Terms and Conditions

– The deadline for registration & payment is usually 5 days before the starting date of the course;
– Those who do not register and pay by the deadline will not be allowed to participate in the training;
– All payments are to be made by bank transfer;
– Once registration is closed, the fee is non-refundable.

Training objectives and advantages
Participants will:
• understand their role as a manager
• discuss difficulties and changes during the transition period
• practice four essential skills of a new manger
• learn how to prepare for Core Conversations with employees
• be able to have Four Core Conversations with employees using Four Essential Skills
• understand the importance of self-reflection for moving forward

Training program
Module 1. Role of the Manager
Becoming a first-time manager is one of the most challenging and critical transitions:
• Different focus
• Different relationships
• Different impact
How to accept those changes and develop a new mindset?

Module 2. Essential Skills
There are for Essential Skills vitally needed for success as a manager
• Listen to Learn – listen with the intent of being influenced
• Inquire for Insight- ask questions that draw out insights and ideas from the other person
• Tell Your Truth- talking about the situation be brave, honest, and respectful
• Express Confidence – build self-assurance and enthusiasm.

Module 3. Four Core Conversations
Preparation for every conversation is a key to successful work with employees
• Goal setting - to have a dialogue that focuses the person on exactly what needs to be done and by when
• Redirecting - to guide people toward their goals by identifying the specific behaviors that are out of alignment with the goal
• Praising - to help people understand which specific behaviors are helping to achieve the goal
Wrapping up - to keep people energized, and promote development by honoring the work that’s been done, to recognize what’s been learned

Methodology of training delivery
• Mini-lectures
• Exercises
• Role playing
• Analysis of video
• Discussions
• Work situations analysis