Training

Personality types in business. Motivation, cross-functional cooperation and building effective teams

Target Audience:HR Managers,Heads of HR Departments,Department Heads,Heads of Projects,Heads of Sales Departments and Customer Service Departments,Training Managers,Other interested corporate specialistsDuration:8 hours Provider:Mercuri InternationalVenue:AEB Conference Centre, Moscow, Butyrsky val, 68/70 build.1, office 13Language:RussianCoach:Konstantin Shadrov
Konstantin Shadrov Konstantin Shadrov

Terms and Conditions

– The deadline for registration & payment is usually 5 days before the starting date of the course;
– Those who do not register and pay by the deadline will not be allowed to participate in the training;
– All payments are to be made by bank transfer;
– Once registration is closed, the fee is non-refundable.

Training objectives and advantages
Participants will study the 4P’s Personality Styles Model based on the "Social Styles" typology by Merrill & Reid. Participants will learn to recognize the different behavior styles and develop strategies in order to improve relationships and increase productivity in their cooperation with different personality styles.

Training program
• 4P model «Personality types». Testing the participants in order to determine their dominant personality types.
• Characteristics of personality types: Processor/Pusher/Player/Pleaser (behavior patterns, patterns of speech, body language, decision making style, etc.).
• Exercises in order to determine personality style of a person (active listening skills).
• Effective communication with different personality types (What to do? What to avoid? How to influence? How to communicate more effectively).
• Building and leading effective teams using the 4P’s Personality Styles Model
• Motivation of people with different personality types. Exercises in order to «sell the idea» to clients with different personality types (persuasion skills using the verbal techniques). Cross-functional communication and influence without authority.

Other key learnings:
- Your individual strength and weaknesses in communication.
- How you see yourself/how others see you.
- How to achieve goals using the strength of your personality type.
- How to present yourself based on your personality type.
- How to communicate with different personality types in the most effective way.

Methodology of training delivery
Interactive training with individual and group tasks and exercises.