Training

Structured problem solving

Target Audience:Employees of all levels and areas of the business who are interested in obtaining and / or improving skills of structured approach to problem solvingDuration:8 ac.hoursProvider:Venue:AEB office, Moscow, Krasnoproletarskaya ul. 16 bld. 3, entrance 8 (4th floor), nearest metro station - NovoslobodskayaLanguage:RussianCoach:Katerina Nazarova
Katerina Nazarova Katerina Nazarova

Terms and Conditions

– The deadline for registration & payment is usually 5 days before the starting date of the course;
– Those who do not register and pay by the deadline will not be allowed to participate in the training;
– All payments are to be made by bank transfer;
– Once registration is closed, the fee is non-refundable.

 Training objectives and advantages

  • To understand the importance of a structured approach to problem solving
  • To learn how to formulate correctly the basic question to be solved (problem definition worksheet: theory and practice)
  • To learn how to break complex problems into more manageable components, and also finding possible solutions (logic trees: theory and practice)
  • To learn composition rules of analytical plan on the basis of case study
  • To get acquainted with principles of data analysis

Training program
Problem solving as a part of daily life. Typical difficulties
Structured approach to problem solving:
          Tool, process, skill
          Advantages of the approach
Structured approach of EY to problem solving: SOLVE model
Stage «State»: problem definition worksheet
          To define “the landscape” of a problem
          The criteria of clearly defined problem
          Problem definition worksheet: practical illustration
Case study: problem definition
Stage «Organize»: structuring a problem
          Logic trees: principles that should be followed
          Logic tree “What?”. Find the root cause.Practical illustration
          Logic tree “How?”. Find possible solutions
Case study: creation of logic tree “How?”
Logic tree “Why?”. Confirmation / refutation of hypotheses
Case study: creation of logic tree “Why?”
Stage «Analyze»: conduction of analysis
          Preparation of an action plan and data collection. Practical illustration
          Rules of conducting the analysis

Methodology of training delivery

  • The training is conducted in an interactive form and includes practical illustrations, participation in discussions and practical exercises
  • The training is taught in Russian language
  • Participants receive a specially designed training materials.