Training

Teambuilding and conflict management in intercultural environment

Target Audience:Recommended for senior and mid-level managers who would like to enhance their strategies of running multi-cultural teams of international companies in Russia Duration:2 days, 6 hours per dayProvider:Venue:AEB office, Moscow, Krasnoproletarskaya ul. 16 bld. 3, entrance 8 (4th floor), nearest metro station - NovoslobodskayaLanguage:Russian, English Coach:Evgeniy Ovchinnikov
Evgeniy OvchinnikovEvgeniy Ovchinnikov

Terms and Conditions

– The deadline for registration & payment is usually 5 days before the starting date of the course;
– Those who do not register and pay by the deadline will not be allowed to participate in the training;
– All payments are to be made by bank transfer;
– Once registration is closed, the fee is non-refundable.

 Training programm
Team building
Team formation algorithm
  Team development Stages
  Group and team
  Concept of the team
  Classification and types of teams: management, functional, design, meta-team
  Team effects
The cultural environment
  Cross-cultural communication
  Notion of norm / unwritten norm
  The role of the manager
  Cultural attitudes towards team
Principles
  Performance criteria of the team
  Advantages and limitations of the team style management
  Formation of unwritten rules
Team roles
  Team roles and functions
  Leadership and team
  Constructive and destructive team roles

Conflict management
Self-management
  Self control
  The internal state
  Confidence / tranquility
  Managing emotions
  Stress in the conflict
The cultural environment
  The incident, as the beginning of the conflict
  Conflict in groups of people
  Conflict prevention
  Subjective and objective conflict
  Constructive and destructive conflict
  Peculiarities of Russian mentality in the field of conflict
Role in the conflict
  Organizers
  Instigators
  Allies
Model behavior
  Cooperation
  Rivalry
  Fixture
  Avoidance
  Compromise

All participants will receive a certificate of attendance.